VIP ACCESS FOR DESKTOP INSTALL
VIP ACCESS FOR DESKTOP DRIVERS
VIP ACCESS FOR DESKTOP VERIFICATION
VIP ACCESS FOR DESKTOP CODE

Install the latest Intel Management Engine software (11.0 or later only).

With your mouse, right-click on VIPAccessSetup.exe and choose Run as administrator.

Temporarily set Windows UAC to the lowest level ( instructions here).

Uninstall VIP Access Desktop. When prompted, choose the option to remove the current credential.

(Go to Windows Control Panel > Programs and Features. then remove Intel Management Engine Components.)

Uninstall the Intel IPT software by going into the Windows Control Panel.

If VIP Access still fails to launch properly:

With your mouse, right-click on VIPAccessSetup.exe and choose Run as administrator. and allow the installation to complete.

Download the latest VIP Access Desktop version here.

Uninstall VIP Access Desktop completely, then reboot the machine.

Verify the Intel Management Engine Components version is at least 11.0 or later.

Open Windows Control Panel > Programs and Features.

VIP ACCESS FOR DESKTOP DRIVERS

Download and install the latest Intel Management Engine drivers available from your computer manufacturer.

Remedy:Īdvise affected end users that they need to re-enroll in their non- Okta-based Symantec VIP enrollments.Install the latest Intel Management Engine software: The user isn't only unenrolled from their Okta-based Symantec VIP enrollment (as expected), they are also unenrolled from their other, non- Okta-based Symantec VIP enrollments.

VIP ACCESS FOR DESKTOP VERIFICATION

The end user removes their Okta-based Symantec VIP enrollment through the End-User Dashboard > Settings page > Extra Verification dialog. Known issue Non- Okta-based Symantec VIP accounts are deactivated if users remove Symantec VIP from the Okta End-User Dashboard settings page Given:

VIP ACCESS FOR DESKTOP CODE

Okta returns HTTP status code 429, 'too many requests'.Ī message appears on the user interface and is written to the System Log. If unsuccessful authentications exceed the rate limit:Īuthentication isn't allowed until the rate limit passes. A cumulative limit of five unsuccessful authentication attempts from the following authenticators is enforced over a rolling five-minute period: To protect your sensitive corporate resources from unauthorized access, Okta enforces a rate limit on unsuccessful authentication attempts from your Okta-enrolled third-party OTP authenticators.

In the web browser on your computer, enter the security code in the Enter security code field on the Verify with Symantec VIP screen.Ībout rate limiting for OTP authenticators.

On your mobile device, open the VIP Access app to obtain a six-digit security code.

In the web browser on your computer, enter your Okta username to sign in to your Okta org.Įnter your Okta password and click Verify. Enter the next six-digit code from the VIP Access app. Enter the six-digit code from the VIP Access app.

In the web browser on your computer, enter the following information on the Set up Symantec VIP screen:.

On your mobile device, open the VIP Access app: In the web browser on your computer, sign in to your Okta org. Make sure you have installed the VIP Access app on your mobile device.

The first time you sign in to Okta after your admin has configured Symantec VIP as an authenticator in Okta, you're prompted to set up Symantec VIP. To add one or more rules to the policy, see Configure an authentication enrollment policy rule.Įnd-user experience First time authentication.In Effective factors, set Symantec VIP to Optional or Required.Select the policy you want to edit and click Edit.Set Symantec VIP to Optional or Required.On the Enrollment tab, add a new or edit an existing multifactor policy.In the Admin Console, go to Security > Authenticators.

Add Symantec VIP to an MFA enrollment policy

Vip access for desktop